Ranked inbox
Every incoming DM is scored for buying intent, urgency and fit, so setters always work the conversation that matters next — not the one that arrived last.
Appointment setting, evolved
EMPEVO reads your Instagram DM conversations, ranks them by real buying intent, drafts the next reply from your own playbook, and reports every setter's funnel automatically.


Meet Evo
Most setting departments run on instinct, screenshots and end-of-day spreadsheets. Evo is the version that climbed out of that — one rung sharper on every conversation.
What EMPEVO does
Every incoming DM is scored for buying intent, urgency and fit, so setters always work the conversation that matters next — not the one that arrived last.
Replies are drafted from your own scripts, objections and offer — pre-filled in the composer, editable, regenerable. Nothing sends without a human pressing send.
Stages, tags, deal value and outcome logging. Booked, showed, closed-won or lost — the pipeline updates itself from the conversation.
Reply rate, booking rate, show rate and revenue per setter — computed from real message activity, not from a spreadsheet someone fills in at 9pm.
Reusable openers, follow-ups and objection handlers with slash-commands and smart placeholders, right inside the composer.
Practice scenarios generated from the team's own lost deals, scored at the end so managers see exactly which skill is missing.
Inside the console
Workflow
Intent, urgency and fit are scored on every inbound message. Setters open the app and work top-down — no scrolling, no guessing, no 'who did I already answer?'.
Speed
Each conversation opens with a draft built from your scripts, offer and objection handling — already in the box. Edit it, regenerate it, or send it. A human always presses send.
Management
Reply rate, booking rate, show rate and revenue per setter, computed from real message activity — not from an end-of-day form somebody fills in from memory.
Infrastructure
Role-play scenarios generated from your own lost deals, scored at the end, so a manager sees the exact skill gap instead of listening to twenty recordings.
Missed skill: price objection. Scenario generated from 3 lost deals this month.
Reported to the manager automatically
How it works
With your explicit authorisation, EMPEVO syncs the business DM conversations of the Instagram professional account you choose.
Drop in your scripts, offer, qualification criteria and objection handling. Every score and every draft is grounded in that playbook.
Assigned leads only, ranked by intent. Draft, edit, send. Log the outcome in one click.
Live funnel per setter, coaching gaps, and a daily report generated from the actual conversations.
Data & trust
Only the Instagram business messaging data needed to run the inbox: the conversations sent to the professional account you explicitly authorise, the participant's public profile name and picture, and the messages your team sends back.
We do not sell platform data, do not share it with data brokers, do not use it for advertising or profiling outside your workspace, and do not attempt to re-identify anonymised data. No message is sent automatically without a human on your team approving it.
Revoke EMPEVO's access at any time from your Facebook or Instagram settings. When access is revoked or deletion is requested, the associated platform data is deleted within 30 days.
Data is scoped per workspace and enforced at the database level. Setters see only the conversations assigned to them; managers and owners see their own team. Access is authenticated with Google sign-in.
Full detail in our Privacy Policy, Terms of Service and Data deletion page.