Appointment setting, evolved

Stop guessing
which DM to
answer next.

EMPEVO reads your Instagram DM conversations, ranks them by real buying intent, drafts the next reply from your own playbook, and reports every setter's funnel automatically.

Evo, the EMPEVO mascot: a monkey climbing a rising growth arrow
Evo the monkey working a ranked DM inbox on a laptop

Meet Evo

Most setting departments run on instinct, screenshots and end-of-day spreadsheets. Evo is the version that climbed out of that — one rung sharper on every conversation.

What EMPEVO does

One console for the whole setting motion.

Ranked inbox

Every incoming DM is scored for buying intent, urgency and fit, so setters always work the conversation that matters next — not the one that arrived last.

Playbook-grounded drafts

Replies are drafted from your own scripts, objections and offer — pre-filled in the composer, editable, regenerable. Nothing sends without a human pressing send.

Lead CRM & outcomes

Stages, tags, deal value and outcome logging. Booked, showed, closed-won or lost — the pipeline updates itself from the conversation.

Automatic reporting

Reply rate, booking rate, show rate and revenue per setter — computed from real message activity, not from a spreadsheet someone fills in at 9pm.

Content library

Reusable openers, follow-ups and objection handlers with slash-commands and smart placeholders, right inside the composer.

Coaching & role-play

Practice scenarios generated from the team's own lost deals, scored at the end so managers see exactly which skill is missing.

Inside the console

The four screens that change the numbers.

Workflow

The list is already sorted for you.

Intent, urgency and fit are scored on every inbound message. Setters open the app and work top-down — no scrolling, no guessing, no 'who did I already answer?'.

Ranked inbox
  • 94@laura.fitok, what times do you have thursday?
  • 81@marcus.buildshow much is the program exactly?
  • 62@sofia.colet me think about it and get back
  • 38@denis.trainsjust saw your story 🔥

Speed

The reply is written before you sit down.

Each conversation opens with a draft built from your scripts, offer and objection handling — already in the box. Edit it, regenerate it, or send it. A human always presses send.

Playbook-grounded draft
how much is the program exactly?
Depends on where you're starting — most people in your spot go 12 weeks. Quick one: are you training solo right now or with a coach?
RegenerateSend

Management

The funnel reports itself.

Reply rate, booking rate, show rate and revenue per setter, computed from real message activity — not from an end-of-day form somebody fills in from memory.

Setter funnel — this week
312Replies
148Qualified
57Booked
41Showed
18Closed

Infrastructure

Coaching that knows what was missed.

Role-play scenarios generated from your own lost deals, scored at the end, so a manager sees the exact skill gap instead of listening to twenty recordings.

Role-play assessment
Discovery depth8/10
Objection handling5/10
Booking the call9/10

Missed skill: price objection. Scenario generated from 3 lost deals this month.

Reported to the manager automatically

How it works

Four steps from chaos to a ranked pipeline.

01

Connect your Instagram messaging

With your explicit authorisation, EMPEVO syncs the business DM conversations of the Instagram professional account you choose.

02

Teach it your playbook

Drop in your scripts, offer, qualification criteria and objection handling. Every score and every draft is grounded in that playbook.

03

Setters work the top of the list

Assigned leads only, ranked by intent. Draft, edit, send. Log the outcome in one click.

04

Managers see the truth

Live funnel per setter, coaching gaps, and a daily report generated from the actual conversations.

Data & trust

Your customers' messages stay your customers' messages.

What we access

Only the Instagram business messaging data needed to run the inbox: the conversations sent to the professional account you explicitly authorise, the participant's public profile name and picture, and the messages your team sends back.

What we never do

We do not sell platform data, do not share it with data brokers, do not use it for advertising or profiling outside your workspace, and do not attempt to re-identify anonymised data. No message is sent automatically without a human on your team approving it.

You stay in control

Revoke EMPEVO's access at any time from your Facebook or Instagram settings. When access is revoked or deletion is requested, the associated platform data is deleted within 30 days.

Isolated workspaces

Data is scoped per workspace and enforced at the database level. Setters see only the conversations assigned to them; managers and owners see their own team. Access is authenticated with Google sign-in.

Full detail in our Privacy Policy, Terms of Service and Data deletion page.

Give your setters the console they never had.

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